*Strategic Relationship Manager
Location: Dubai, UAE
Industry: IT
Experience Level: >10 YEARS

Responsibilities:
  • Onsite Account Management, building and managing client relationships at the CXO level.
  • Carry Revenue target and Operating Margin soft target.
  • Get involved in resolving any people management issue within Grafdom team especially at onsite.
  • Facilitating the Delivery team to present delivery successes in strong and positive way and growing the account.
  • Generating leads from onsite by interacting with the customers in various lines of business for Grafdom's service lines.
  • Presenting and publishing the proposals (proactive ones as well as responses to RFP/RFIs).
  • Interacting with Procurement and Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices and payments.
  • Work closely with the senior customer IS team (CIO, Directors) to suggest, advice, evaluate, and prime offshoring initiatives.

Skills:

Business Development, IT Sales

Experience Required:

  • Strong knowledge of offshoring methodologies and familiarity with various Grafdom service lines.
  • Ability to present at senior levels and have first level consulting capability.
  • Ability to work with Grafdom teams in various service lines.
  • Ability to manage multi-cultural teams.
  • Travel to different client locations - mostly within GCC and sometimes across the world if needed for expanding our footprint in other geographies.
  • Exposure to delivery, sales or pre-sales roles will be required.
  • Should have managed a multi-million USD account across various geographies.


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