*Strategic Relationship Manager
Location: Dubai, UAE
Industry: IT
Experience Level: >10 YEARS
Responsibilities:
Skills:
Industry: IT
Experience Level: >10 YEARS
Responsibilities:
- Onsite Account Management, building and managing client relationships at the CXO level.
- Carry Revenue target and Operating Margin soft target.
- Get involved in resolving any people management issue within Grafdom team especially at onsite.
- Facilitating the Delivery team to present delivery successes in strong and positive way and growing the account.
- Generating leads from onsite by interacting with the customers in various lines of business for Grafdom's service lines.
- Presenting and publishing the proposals (proactive ones as well as responses to RFP/RFIs).
- Interacting with Procurement and Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices and payments.
- Work closely with the senior customer IS team (CIO, Directors) to suggest, advice, evaluate, and prime offshoring initiatives.
Skills:
Business Development, IT Sales
Experience Required:
- Strong knowledge of offshoring methodologies and familiarity with various Grafdom service lines.
- Ability to present at senior levels and have first level consulting capability.
- Ability to work with Grafdom teams in various service lines.
- Ability to manage multi-cultural teams.
- Travel to different client locations - mostly within GCC and sometimes across the world if needed for expanding our footprint in other geographies.
- Exposure to delivery, sales or pre-sales roles will be required.
- Should have managed a multi-million USD account across various geographies.