Location: Abudhabi, UAE
Industry: Government
Experience Level: > 5 YEARS

Responsibilities:

• Handle entire ISO 9001-2000 certification process for the company.
• Establish a program for staff certification, build case for partnerships.
• Define a certification program for staff, based on certification relevance by role / function, e.g. as CISA (Certified Information Systems Auditor), in ITIL (IT Infrastructure Library)
• Develop partnerships, e.g. with ISACA (Information Systems Audit & Control Association) and set it up accordingly.
• Develop e-Gov Awards as part of the Excellence Awards scheme.
• Manage Awards (definition, organization, etc.) accordingly, on a regular basis.
• Investigate further Awards opportunities, including regional and international awards, develop and organize them accordingly
• Coordinate company’s Excellence Award application process.
• Liaise with Award Office and key stakeholders, for a proactive compliance and targeted applications.
• Prepare the organization in a timely manner and with clear deliverables before the official start of the application process - ensure company’s compliance with the EFQM model / requirements
• Develop plan for departmental and other award applications (in particular project-related, employee-related award applications)
• Coordinate the production of the application across the entire organization, ensure content is made available in relevant and aligned format, draft application reports.
• Follow up with awards committee, including handling of auditing visits in company.
• Analyze results of Excellence Awards and build clear action plans to close gaps unveiled.

Skills:

• Excellent oral and written English and Arabic language skills.
• Computer skills (Microsoft Excel, PowerPoint, Word, Project).

Education: Quality Management and Organizational Excellence Certification (American Society for Quality, ASQ)