To be the subject matter expert for company to continually innovate, improve, implement and maximize the creation, discovery, and dissemination of knowledge in the organization. The CKO shall blend cultural, business and technical responsibilities and ensures their co-evolution. The CKO shall focuses on improving productivity, efficiency and customer value, rather than solely on knowledge management (KM) technology.

Functional Role:

• Create and sell the knowledge management vision.
• Communicate commitment to KM and strategy for KM to shareholders - articulate how establishing knowledge, as a true corporate asset, will benefit the business.
• Build a customer-centered KM operation and include customers as knowledge partners.
• Design and advocate a knowledge-learning culture and a knowledge-learning infrastructure.
• Align and integrate diverse groups and functions in order to leverage knowledge management strategically across the entire corporation.
• Provide guidance and policy on processes to “institutionalize” KM practices.
• Develop strategies to make tacit knowledge explicit -- tie together the information in the corporation’s databases, historical records, file cabinets, and intranet, as well as employee’s information knowledge that has yet to be identified or recorded in a systematic way.
• Champion development of a KM budget and advocate and dedicate KM resources to on-going initiatives.
• Develop the measurements and standards to ensure compliance, to support continuous quantifiable productivity of knowledge efforts and to determine their strategic outcomes.
• Use technology to support knowledge capture, sharing, and retention;
• Keep abreast of the organization’s core business and departmental functions policies, procedures and business practices;
• Understand the benefits that technology can offer, but should also focus as much if not more, on changing the corporate culture to one that embraces and rewards knowledge sharing;

• Knowledge Management Framework & Governance.
• Knowledge of International best practices.
• KM tools and techniques.
• Interpretation of research and statistics.
• Problem solving and analytical skills.
• Technical Arabic (e.g. Report writing)